TIPS ON – HOW NOT TO BE A CALL CENTER HOPPER
Call center hoppers are agents that hop from one callcenter to another. Every jump leads to the hope that the next company is where they will settle d…
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TIPS ON - SURVIVING THE NIGHT SHIFT
So now you have a schedule were your nights become day, and the million dollar question is -- "how do you live a vampiric life without dying or …
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TIPS ON - LIKING YOUR JOB
Learning to like your job as a call center agent is the top key of survival. Some agents do nothing but complain. They complain about their work, their…
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TIPS ON - GETTING ALONG WITH TEAM LEADERS
An agent's lifeline is their team leaders, so one key to survival is to get along with them. Wheth…
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TIPS ON - VITAMINS FOR CALL CENTER AGENTS
DISCLAIMER: I am not endorsing any product, nor am I affiliated with any product mentioned in this post. I also do not own a branch of "The Gene…
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TIPS ON - GETTING A COLLEGE DEGREE WHILE BEING A CALL CENTER AGENT: PART 2
Once you make the decision to get a college/vocational degree, how do you actually accomplish it? A typical call center agents salary is 15k, and ther…
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TIPS ON - GETTING A COLLEGE DEGREE WHILE BEING A CALL CENTER AGENT: PART 1
Lot's of call center agents are undergrads, because the call center is the only industry that gives decent wages for undergraduates. I am one of…
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HILARIOUS TIPS
All credit goes to Nluciano 94 for this hilarious post. Original link can be found at one of the best pinoy callcenter sites out there: http://www.pinoycal…
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TIPS ON - “STAYING HEALTHY” WHILE BEING AN AGENT
An environment of drinking, smoking, caffeine and fast foods is linked to a typical call center. It takes discipline and effort to keep your body in …
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TIPS ON BEING FAITHFUL WITH RELATIONSHIPS
Why are call center agents notorious for being unfaithful? Is it the cold environment? Is it the liberated workplace? Oftentimes agents already have…
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TIPS ON - SAVING MONEY AS AN AGENT
75% of call center employees spend their salaries within five days upon receiving it. Then they end up counting the days till their next paycheck. T…
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A Dad from a Call Center Blog in the Philippines
Thirteen years ago I jumped for joy and did a backflip when I got accepted as a customer service agent for a local call center. I immediately went online to …
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