Please check out my guide on Surviving the Night Shift -- this has good sleeping tips as well. DISCLAIMER: I did not write this nor am affiliated wit…
Read moreCall center hoppers are agents that hop from one callcenter to another. Every jump leads to the hope that the next company is where they will settle d…
Read moreSo now you have a schedule were your nights become day, and the million dollar question is -- "how do you live a vampiric life without dying or …
Read moreLearning to like your job as a call center agent is the top key of survival. Some agents do nothing but complain. They complain about their work, their…
Read moreAn agent's lifeline is their team leaders, so one key to survival is to get along with them. Wheth…
Read moreDISCLAIMER: I am not endorsing any product, nor am I affiliated with any product mentioned in this post. I also do not own a branch of "The Gene…
Read moreOnce you make the decision to get a college/vocational degree, how do you actually accomplish it? A typical call center agents salary is 15k, and ther…
Read moreLot's of call center agents are undergrads, because the call center is the only industry that gives decent wages for undergraduates. I am one of…
Read moreAll credit goes to Nluciano 94 for this hilarious post. Original link can be found at one of the best pinoy callcenter sites out there: http://www.pinoycal…
Read moreAn environment of drinking, smoking, caffeine and fast foods is linked to a typical call center. It takes discipline and effort to keep your body in …
Read moreWhy are call center agents notorious for being unfaithful? Is it the cold environment? Is it the liberated workplace? Oftentimes agents already have…
Read more75% of call center employees spend their salaries within five days upon receiving it. Then they end up counting the days till their next paycheck. T…
Read moreThirteen years ago I jumped for joy and did a backflip when I got accepted as a customer service agent for a local call center. I immediately went online to …
Read more