TIPS ON - HANDLING STRESS IN A CALL CENTER
Some call center accounts are a breeze, some accounts are hell incarnate, bottom line is that working in a call center is indeed stressful. Here are …
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TIPS ON - YOUR FIRST DAY AT A CALLCENTER
So you got in and it's your first day of training...now what? May it be a call center or any other job, you need to act properly -- first impress…
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CALL CENTER BLOOPERS
I stumbled upon this hilarious article from www.dyoks.com I re-posted this exactly as it is : The original link is at http://www.dyoks.com/jokes/offic…
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MERRY CHRISTMAS and A HAPPY NEW YEAR!!!
Kahit may pasok tayo ng Pasko at Bagong Taon...may you have a great CHRISTMAS and NEW YEAR!!! Some Tips: 1) Wag ma depress dahil may pasok -- isipin mo do…
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MERRY CHRISTMAS & A HAPPY NEW YEAR TO ALL CALL CENTER AGENTS OUT THERE!!!
Kahit may pasok tayo ng Pasko at Bagong Taon...may you have a great CHRISTMAS and NEW YEAR!!! Some Tips: 1) Wag ma depress dahil may pasok -- isipin mo do…
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TIPS ON - HOW TO TRAVEL SAFELY
It personally hurts me to see fellow agents become victims due to our careers. I do sincerely hope that people who harm others die horrible deaths. I…
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TIPS ON – GETTING ALONG WITH CO-WORKERS
Most call center agents resign simply because they cannot get along with their office mates... 1) Try not to be a loner I personally have nothing ag…
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TIPS ON - EARNING EXTRA INCOME
Call centers are unlike other jobs where you have to be mindful of work even after office hours – so use this to your advantage. Rather than spend all…
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TIPS ON - HOW TO GET SLEEP
Please check out my guide on Surviving the Night Shift -- this has good sleeping tips as well. DISCLAIMER: I did not write this nor am affiliated wit…
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TIPS ON – HOW NOT TO BE A CALL CENTER HOPPER
Call center hoppers are agents that hop from one callcenter to another. Every jump leads to the hope that the next company is where they will settle d…
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TIPS ON - SURVIVING THE NIGHT SHIFT
So now you have a schedule were your nights become day, and the million dollar question is -- "how do you live a vampiric life without dying or …
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TIPS ON - LIKING YOUR JOB
Learning to like your job as a call center agent is the top key of survival. Some agents do nothing but complain. They complain about their work, their…
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TIPS ON - GETTING ALONG WITH TEAM LEADERS
An agent's lifeline is their team leaders, so one key to survival is to get along with them. Wheth…
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